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Task Priorities
Priority 1 ( P1 )
Critical: Issues that require immediate attention and resolution within a matter of hours. Examples: Fire, Gas Leaks, Power Outages, Major Water Leaks, Serious Security Incidents.
Priority 2 ( P2 )
High: Issues that require prompt attention and resolution within a day or two. Examples: HVAC failure, Critical Equipment Failure, Major Plumbing Issues, Damage to Property, Security Incidents.
Priority 3 ( P3 )
Medium-High: Issues that require attention and resolution within a few days. Examples: Minor Equipment Failures, Minor Plumbing Issues, Minor Damage to Property, Comfort Issues.
Priority 4 ( P4 )
Medium-Low: Issues that are not urgent but require attention and resolution within a few weeks. Examples: Minor Repairs and Replacements, Minor adjustment to systems, Issues Not Impacting Comfort.
Priority 5 ( P5 )
Low: Issues that are not urgent and can be resolved within a few months. Examples: Minor Cosmetic Repairs or Upgrades, Minor Equipment Upgrades, Minor System Upgrades.
Priority 6 ( P6 )
Planning: Issues that require planning and scheduling for future resolution. Examples: Major Upgrades and Enhancements, Major Repairs or Replacements, Long Term Projects.
Comfort Issues
Ventilation Issues
Maintenance Issues
Plumbing Issues
Our Locations
London Wall
Docklands
Mortimer Wheeler House
Working Hours
Mon - Fri 08:00 - 17:00
Museum: 7 Days a Week
Our Strategy
By 2028 Museum of London will have become London Museum
Environment
We are committed to playing our part to improve London’s environment
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